Primary Care at Kent-Des Moines
Primary Care • Des Moines, WA
Ratings by platform
- Yelp / Apple Maps: Approximately 2.6 to 3.0 out of 5 stars (22-23 reviews)
- Zocdoc: 4.88 out of 5 stars
- UW Medicine (official site): 4.7 out of 5 stars (426 ratings)
What patients say
Patients praise
- Some patients report thorough, compassionate, and professional care from specific doctors
- Convenient availability (same-day appointments, evening/weekend hours)
- Accommodating and friendly staff reported by some users
Common complaints
- Frequent scheduling issues and rescheduling errors by call center/reception
- Perception of rushed, impersonal care ("jiffy lube of healthcare")
- Complaints regarding professional standards of some staff/doctors
In patients' words
"Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call center or reception made!!!"
— Yelp / Apple Maps user review"It honestly feels like the jiffy lube of healthcare, in and out as fast as possible, and you only matter when you are..."
— Yelp user review"Was definitely understaffed but friendly and accommodating. Very profesional, polite, well rounded doctor."
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