Family Medicine | Primary Care Physicians
Family Medicine • Des Moines, WA
Ratings by platform
- MercyOne: 4.9/5 (47 reviews) (47)
- WebMD Care: 5.0/5 (69 ratings) (69)
- Healthgrades: 5.0/5 (1 rating) (1)
- rater8: 4.9/5 (16 ratings) (16)
- Ratings.MD: 4.9/5 (289 ratings) (289)
- Ratings.MD: 4.9/5 (203 ratings) (203)
What patients say
Patients praise
- Physicians are frequently praised for their bedside manner, willingness to listen, and thoroughness
- High levels of trust and long-term patient-physician relationships
- Providers are valued for their knowledge, clarity in explaining conditions/treatments, and focus on holistic wellness rather than just prescribing medication
Common complaints
- Dissatisfaction with support staff and office administration, including delays in scheduling tests and failure to communicate test results
- Some patients report feeling rushed during appointments, particularly in high-volume settings or with long-tenured physicians
- Difficulty scheduling timely appointments with specific providers
In patients' words
"I've been a patient of Dr. Blaess for 35+ years straight... He manages to find enough time to answer numerous questions."
— MercyOne Patient Review"Support staff and office workers are awful... Test results aren't usually given unless you call and ask. Dr Kennedy is wonderful, too bad she doesn't have educated, professional support."
— Vitals Patient Review"For the last year she seems to be rushed, in an extreme hurry, not listening, and Just wanting to get out the door and on to the next patient."
— Ratings.MD Patient ReviewMore clinics in Des Moines
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