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Franciscan Medical Clinic - Des Moines in Des Moines , WA | VMFH logo

Franciscan Medical Clinic - Des Moines in Des Moines , WA | VMFH

Family Medicine • Des Moines, WA

★★★☆☆2.8/550 reviews across 1 platforms

Ratings by platform

  • Birdeye: 2.8 out of 5 stars (50 reviews)

What patients say

Patients praise

  • Attentive and compassionate individual physicians
  • Clean facilities
  • Efficient and friendly care from some staff members

Common complaints

  • Long wait times and high call volumes
  • Dissatisfaction with billing and collection practices
  • Reports of rude or dismissive staff and physician behavior
  • Difficulty in scheduling appointments or receiving timely follow-ups

In patients' words

"Drs. Cox and Kain tried to scare me into surgery. They lied about my back issues. They are abusive and rude as are the people at the front desk."

— Birdeye review

"times I went there they were quick to treat me, help me, get my pain down. 10/10. Friendly doctors, very clean."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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