Franciscan Medical Clinic - Des Moines
Primary Care • Des Moines, WA
Ratings by platform
- Birdeye: 2.8 out of 5 stars (50 reviews)
What patients say
Patients praise
- Attentive and compassionate nature of some staff
- Efficient operations reported in some instances
- Thoroughness of some physicians
- Personalized treatment plans
Common complaints
- Rude, disrespectful, and inattentive staff
- Long wait times
- Poor communication regarding referrals and follow-ups
- Dissatisfaction with the quality of medical care and treatment plans
In patients' words
"The staff is rude, and unapologetic for over hour wait time. People in the waiting area were lined up like cattle, I ended up leaving."
— Birdeye"My wife was referred to them on Thursday and by the following Monday afternoon called to check on the referral. Thay lied and said they just received it and the doctors had to review the referral first. It is now 3pm Wednesday, tomorrow would be one week, and still now call back, so we are back in urgent care."
— BirdeyeMore clinics in Des Moines
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