Coachlight
Med Spa & Aesthetics • Des Moines, IA
Ratings by platform
- Trustindex.io: 4.9/5
- Birdeye: 4.7/5 (411 reviews)
What patients say
Patients praise
- Friendly, welcoming, and professional front desk staff.
- Highly knowledgeable and skilled practitioners, particularly for injections and skincare treatments.
- Resort-style amenities, including a Himalayan salt sauna, eucalyptus steam room, and relaxation lounges.
- Effective, personalized skin treatment plans that achieve desired results.
Common complaints
- Some clients reported dissatisfaction with the outcome of cosmetic procedures, specifically mentioning unprofessional results from master injectors.
- Complaints regarding customer service, including instances where clients felt the spa blamed them for service issues instead of resolving them.
- Some patients find the services to be expensive compared to other local options.
In patients' words
"I really appreciated that she was honest and didn’t try to sell me on extra services that I didn’t need or wouldn’t benefit my skin."
— Trustindex.io reviewer"Update: Someone from the spa sent a follow up email and didn't even attempt to make anything right, they instead blamed (me) the client."
— Yelp reviewer"I do not and would not recommend this facility for any medical spa needs. Paid over $1,000 with the Master Injector to receive unprofessional results."
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