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MercyOne

Internal Medicine • Des Moines, WA

★★★★★4.6/556 reviews across 2 platforms

Ratings by platform

  • MercyOne official provider page (example): 4.9/5 (46 reviews)
  • Vitals: 3.3/5 (10 reviews)

What patients say

Patients praise

  • Providers noted for being thorough, thoughtful, and kind
  • Appreciation for doctors who take time to listen and answer questions
  • Positive experiences with office staff efficiency and friendliness at some locations
  • Strong patient-physician trust and long-term care satisfaction

Common complaints

  • Reports of rude, dismissive, or condescending behavior by specific providers
  • Concerns regarding staff communication and professionalism

In patients' words

"We are very thankful that Dr. Ervelli is our doctor. Personally concerned about my well being and compassionate."

— MercyOne provider profile

"Pompous jerk. Deigns to explain anything to you. Treats you like you're an idiot."

— Vitals review for Dr. Sean D. Cunningham

"I chose Dr. Olson after much research online for an internal medicine doctor because of her reviews and ratings. Not only is she [great], she has... [been] understanding."

— Healthgrades review for Dr. Leatrice Olson

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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