Internal Medicine | MercyOne
Internal Medicine • Des Moines, WA
Ratings by platform
- MercyOne official provider page (example): 4.9 out of 5 (147 ratings) (46 reviews (on provider profile))
- Vitals: 3.3 out of 5 (10 reviews)
- Healthgrades (Hospital level): 60% patient experience rating (N/A)
What patients say
Patients praise
- Providers noted for being thorough, thoughtful, and kind
- Appreciation for doctors who take time to listen and answer questions
- Positive experiences with office staff efficiency and friendliness at some locations
- Strong patient-physician trust and long-term care satisfaction
Common complaints
- Reports of rude, dismissive, or condescending behavior by specific providers
- Concerns regarding staff communication and professionalism
In patients' words
"We are very thankful that Dr. Ervelli is our doctor. Personally concerned about my well being and compassionate."
— MercyOne provider profile"Pompous jerk. Deigns to explain anything to you. Treats you like you're an idiot."
— Vitals review for Dr. Sean D. Cunningham"I chose Dr. Olson after much research online for an internal medicine doctor because of her reviews and ratings. Not only is she [great], she has... [been] understanding."
— Healthgrades review for Dr. Leatrice OlsonMore clinics in Des Moines
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Patients praise: Strong appreciation for provider professionalism and thoroughness · Patients feeling heard and respected during consultations.
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