UW Medicine Primary Care at Kent-Des Moines
Internal Medicine • Des Moines, WA
Ratings by platform
- Birdeye (aggregated from Google/Facebook): 3.3/5 stars (119 reviews (aggregated))
- Yelp via Apple Maps: 2.6/5 stars (23 reviews)
What patients say
Patients praise
- Convenience of location and appointment availability (evenings/same-day)
- Some long-term positive relationships with specific providers
- Helpful after-hours nurse consulting service for some users
Common complaints
- Frequent scheduling errors and issues with call center/reception
- Perceived lack of thoroughness or personalized care (described by some as feeling like a clinic in and out fast)
- Occasional unprofessionalism or difficulty with specific doctor policies
- Some negative experiences regarding doctor turnover/quality standards
In patients' words
"Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call center or reception made!!! The doctors at this location are also below standards within service."
— Yelp (via Mapquest)"It honestly feels like the jiffy lube of healthcare, in and out as fast as possible, and you only matter when you are..."
— Yelp (via Mapquest)"I am definitely a fan of this location. Particularly DR. Matthew Blessing who has been caring for my now 8 year old since she was 2 weeks old."
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