Doctors
Infectious Disease • Des Moines, IA
What patients say
Patients praise
- Knowledgeable and experienced providers
- Caring, kind, and attentive bedside manner
- Providers who take time to listen and explain conditions clearly
- Professional staff and efficient care]},ratingsMentioned:[{rating:{citations:,confidence:
Common complaints
- Long wait times in waiting rooms and exam rooms
- Perceived lack of empathy or poor bedside manner
- Difficulty scheduling appointments or administrative/office management issues
- Feeling rushed during appointments
- Communication barriers or lack of follow-up on test results
In patients' words
"Doctor Patterson is the best doctor that I have ever seen don't get rid of her she is very kind and friendly."
— MercyOne Patient Review"Staff informed spouse that they were late. Staff denied access to Doctor... Spouse took patient home. Patient was in agony and staff did not display compassion nor duty of care."
— Vitals Patient Review for Dr. Michael Jacoby"He's a great listener, doesn't dismiss any questions you may have. Explaining his answers in a way so that you can understand that isn't condescending either."
— Healthgrades Patient Review for Dr. Trevor Schmitz"He was angry, condescending and rarely looked up from his laptop... DO NOT SEE DR. MARK PURICELLI. He does not care and seems completely incompetent."
— Vitals Patient Review for Dr. Mark PuricelliMore clinics in Des Moines
Infectious Diseases in Des Moines - Find a Provider or ...
Patients praise: Thorough explanation of conditions and treatments · Compassionate and caring bedside manner.
MercyOne Des Moines Infectious Disease Care
Patients praise: appreciation for life-saving care from physicians and staff · praise for respectful and attentive nursing support in some departments.
The Iowa Clinic
Patients praise: attentive and caring staff · knowledgeable and professional therapists.
The Iowa Clinic
Patients praise: Strong appreciation for provider professionalism and thoroughness · Patients feeling heard and respected during consultations.
The Iowa Clinic
Patients praise: highly professional and knowledgeable medical care · thorough explanations of procedures and treatment options.
The Iowa Clinic
Patients praise: Knowledgeable, caring, and compassionate physicians · Excellent bedside manner with children.
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