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Texas Oncology

OncologyDallas, TX

★★★★☆3.7/580 reviews across 3 platforms

Ratings by platform

  • Yelp (Presbyterian Cancer Center Dallas): 4.3/5 (11 reviews)
  • Birdeye (Medical City Dallas Building D): 2.9/5 (24 reviews)
  • Top Rated Local (Baylor Sammons Cancer Center): 4.01/5 (45 reviews (combined))

What patients say

Patients praise

  • Compassionate and caring doctors and medical staff
  • Clear communication of treatment plans
  • Effective and life-saving medical outcomes
  • Positive and professional patient experiences with oncology team

Common complaints

  • Difficulty contacting office via phone
  • Administrative/billing issues including refund delays
  • Long wait times for appointments
  • Unprofessional behavior by some front-desk staff

In patients' words

"Dr Oshaughnessy reviewed my results came up with written plan of action which we followed 1.2.3 … and I’m two years past TNBC, she always listens to any concerns and then we discuss what is best for my health."

Birdeye (Review of Dr. Joyce O'Shaughnessy)

"I was charged nearly EIGHT TIMES what I owed... I have now been waiting TWO MONTHS for the refund and was told it could take THREE MONTHS for a refund."

Birdeye (Review of Medical City Dallas Building D)

"Everytime I try to call this office I can NEVER get through!! I listen to all the prompts, and when I select the number, nothing happens... And I am getting VERY frustrated with this office with this ongoing issue!!!!"

Birdeye (Review of Texas Oncology-Rowlett)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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