Primary Care in Dallas, TX | Baylor Scott & White Health
Primary Care • Dallas, TX
Ratings by platform
- Healthgrades: 84% patient experience rating (9 or 10) for Baylor Scott & White Medical Center-Uptown
- CMS HCAHPS/Momentary Labs: 5 out of 5 stars (overall patient satisfaction) for Baylor Scott & White Heart & Vascular Hospital - Dallas (579 patients)
- BSW Health website/Press Ganey: 4.9 out of 5 for individual primary care provider Dr. Leslie Herd (54 patient ratings)
What patients say
Patients praise
- High-quality, professional, and attentive clinical care from providers
- Strong communication from doctors and nursing staff
- Helpful and friendly front desk and medical staff in primary care settings
- High patient recommendation rates for specific facilities and individual physicians
Common complaints
- Billing and administrative difficulties
- Long wait times or poor waiting room environments, particularly in emergency care settings
- Perceived lack of efficiency in the admitting process
In patients' words
"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— BBB Review"I felt like I was listened too and not rushed she is exceptional at her job."
— BSW Health patient comment regarding Dr. Leslie HerdMore clinics in Dallas
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