Multi-Specialty Clinic | Dallas, Texas
Multi-Specialty Clinic • Dallas, TX
Ratings by platform
- Birdeye (Multispecialty Psychiatry Clinic-UTSW): 2.5 out of 5 stars (49 reviews)
- Birdeye (Digestive Disease Clinic-UTSW): 3.1 out of 5 stars (35 reviews)
- Yelp (Cooper Clinic): 3.4 out of 5 stars (18 reviews)
- Demandforce (Cooper Clinic): 5 out of 5 stars (4,772 reviews)
- Dallas Family Medicine: 4.86 out of 5 stars (648 reviews)
What patients say
Patients praise
- High-quality, thorough medical care and professional medical providers
- Efficiency in comprehensive, all-in-one health evaluations
- Compassionate and knowledgeable clinical staff
- Effective coordination of care across different specialties
Common complaints
- Difficulty scheduling timely appointments or reaching staff
- Long wait times for specialist consultations
- Communication failures, including uncommunicative staff or lack of response
- Concerns regarding billing processes and administrative efficiency
- Feeling rushed or unheard during medical consultations
In patients' words
"THE CUSTOMER SERVICE AND PATIENT CARE IS AS POOR AS ALL OF THE COUNTLESS NEGATIVE REVIEWS STATE. I ADORE MY PSYCHIATRIST AND THE MEDICAL PROVIDERS THEMSELVES BUT THE PATIENT CARE WHEN IT COMES TO RESPONSES, SCHEDULING APPOINTMENTS, FRAUDULENT BILLING, CUSTOMER CARE IS ATROCIOUS."
— Birdeye (UTSW Multispecialty Psychiatry)"The average person will wait a year for an appointment but find yourself a prominent, wealthy person in Dallas and if they call to get you an appt, you'll get in quickly. It's just how UTSW rolls."
— Birdeye (UTSW Digestive Disease Clinic)"My experience at the Cooper Clinic was absolutely exceptional. From start to finish, the entire process was incredibly efficient and impressively thorough."
— Demandforce (Cooper Clinic)More clinics in Dallas
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