Multi-Specialty Clinic (Dallas) | Southwestern Health Resources
Multi-Specialty Clinic • Dallas, TX
Ratings by platform
- Birdeye: 1.6 out of 5 stars (10 reviews)
What patients say
Patients praise
- Recognition for high patient satisfaction scores (e.g., Press Ganey Pinnacle of Excellence award)
- Team-based, multi-specialty approach to care
- Focus on chronic disease management and preventive services
Common complaints
- Administrative and billing issues
- Difficulties with insurance referrals and coverage denials
- Poor communication regarding appointments or specialist access
- Occasional reports of unprofessional staff behavior
In patients' words
"My doctor sent a referral through this company. It’s been 2 weeks since I was at the doctors and still can’t go to the specialist... I’ve called and talked to someone twice and yet it is still not taken care of."
— Birdeye user review"CUH and the Multi-Specialty Clinic were recognized for maintaining consistently high levels of excellence over three years in patient experience."
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