Dallas Internal Medicine & Primary Care
Internal Medicine • Dallas, TX
Ratings by platform
- Healthgrades (Dr. James Carroll): 4.7/5 stars (124 ratings) (124 reviews)
- Vitals (Dr. Della Mathew): 4.9/5 stars (16 ratings/15 reviews)
- Healthgrades (Dr. Padminie Singh): 4.1/5 stars (27 ratings) (27 ratings/8 written reviews)
- Birdeye (Dr. Rajashri Patil): 3.7/5 stars (47 ratings) (47 reviews)
- WebMD (Prime Internal Medicine Associates): Not provided (1 rating) (1 rating/1 review)
What patients say
Patients praise
- Patients appreciate providers who are attentive, empathetic, and take the time to listen.
- Many physicians are described as professional, knowledgeable, and thorough in their examinations.
- Convenience of on-site services like bloodwork and efficiency of appointments for some patients.
- Positive long-term relationships established with primary care physicians.
Common complaints
- Complaints regarding administrative staff, including difficulty with billing and appointment scheduling.
- Reports of poor follow-up or lack of communication regarding health issues and test results.
- Instances of perceived lack of empathy or interest in patient well-being from some providers.
In patients' words
"Dr. Carroll was informed and engaged. He remembers me and my health situation. I feel very confident in having him as my doctor."
— Healthgrades"I really liked Dr. Patil but unfortunately her staff is a bit to be desired...Tried multiple times to call and rectify this issue and explain that I did not NO SHOW – they were no help and turned the account over to collection and reporting negative on my credit report."
— Birdeye"This office disregarded me, disrespected me, and promised me VERY SIMPLE things with which they never followed through."
— WebMDMore clinics in Dallas
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