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WellNow Urgent Care

Urgent Care • Cortland, NY

★★★★★4.7/5163 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.7/5 (163 reviews)
  • WellNow website (173 reviews)

What patients say

Patients praise

  • Patients have described experiences as comfortable and reported feeling cared for.
  • The staff is frequently described as friendly and knowledgeable.
  • Patients have reported receiving quality care.

Common complaints

  • The facility faced a significant controversy in March 2023 when it shut down without warning, terminating local staff and causing confusion regarding its operational status.

In patients' words

"I have used WellNow a few times now, and each time is a good experience! The staff is friendly and knowledgeable, and they have always provided quality care."

— Yelp user review

"feel comfortable and cared for from start to finish."

— Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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