
Cortland Renzi Health Campus Walk-In Care - Guthrie.org
Urgent Care • Cortland, NY
Ratings by platform
- Birdeye (Google reviews): 4.1 out of 5 stars (77 reviews)
What patients say
Patients praise
- Modern, clean, and spacious facility
- Friendly and professional staff and medical providers
- Convenience of having multiple services (imaging, lab, walk-in) in one location
- Efficient and prompt service for walk-in patients
Common complaints
- Difficulty scheduling timely appointments with primary care providers
- Long waits for non-emergent care outside of walk-in services
- Issues with billing for services (e.g., video visits) without provider interaction
In patients' words
"The new campus is something I have dreamed will consist within one building. For a legally handicapped person. This is huge... To be able to receive care, get imaging and blood work in one facility. And more to come. The staff is amazing."
— Birdeye review"I would like a genuine answer as to why is it so difficult to see your primary care doctor? My wife called the third week in August to make an appointment. Was told November 18th. Almost 3 months."
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