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Cortland Family Practice Health Center

Primary Care / Family PracticeCortland, NY

★★★☆☆3.4/528 reviews across 1 platforms

Ratings by platform

  • Birdeye: 3.4 out of 5 stars (28 reviews)

What patients say

Patients praise

  • some patients report positive experiences with specific individual primary care providers
  • patience of clinical staff with medication management

Common complaints

  • perceived dismissiveness of patient health concerns, particularly regarding weight
  • hostile or rude behavior from nursing staff
  • difficulties with administrative tasks such as prescription refills and referrals
  • overall decline in service quality over time

In patients' words

"These people were obsessed with my weight but when it came to any actual health concerns they were radio silent. They didn’t even respect my other provider enough to grace him with a response. That’s not even mentioning the fact that the nurses here are often extremely rude."

User review on beautihost.com

"THIS PLACE NEED TO SHUT DOWN!!! The worstttt experience ever!!"

Yelp review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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