Cortland Renzi Health Campus Family Medicine - Guthrie.org
Primary Care / Family Practice • Cortland, NY
Ratings by platform
- US News (Family Medicine Doctors at GCMC): 3.7 / 5 (3 reviews)
- Healthgrades (Dr. Lynn Cunningham): 2.8 / 5 (24 reviews)
- Birdeye (Guthrie Cortland Renzi Health Campus Walk-In Care): 4.1 / 5 (77 reviews)
What patients say
Patients praise
- Some patients feel heard and valued by specific physicians
- Praise for effective diagnosis and medical knowledge in some cases
- Positive experiences with urgent/walk-in care responsiveness
Common complaints
- Dissatisfaction with office staff, including reports of rude or unprofessional behavior
- Communication issues regarding test authorizations, messages, and follow-ups
- Reports of misdiagnosis or concerns about provider bedside manner and attentiveness
- General hospital complaints regarding disorganized processes and wait times
In patients' words
"Dr Elkins diagnosed me with lupus on my 2nd visit with her. She listened patiently and carefully... I'll be forever grateful to her."
— Vitals patient review for Dr. Cinthia Elkins"Doesn’t listen to patients. Poor relationships with other local providers... Her way or the highway."
— Healthgrades patient review for Dr. Lynn Cunningham"They describe the staff as very rude and unprofessional, with little sympathy for patients... They accuse the hospital of being disorganized and slow."
— Summary of patient feedback for Guthrie Cortland Medical CenterMore clinics in Cortland
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