Wound Care | Conroe - HCA Houston Healthcare
Wound Care • Conroe, TX
Ratings by platform
- BestProsInTown: 67% (definitely recommend), 25% (probably recommend), 8% (not recommend) (238 (on BestProsInTown))
- US News & World Report: 2 out of 5 stars (Patient experience survey) (Not explicitly specified)
What patients say
Patients praise
- Kind and caring nursing staff in some instances
- Prompt emergency triage for certain conditions
- Commendations for specific individual medical staff members
- Effective wound care nursing (as noted in isolated feedback)
Common complaints
- Inconsistent communication and staff responsiveness
- Concerns regarding nursing care and professionalism
- Reports of poor patient experiences in specific departments like Labor and Delivery
- Allegations of mismanagement and lack of compassion
In patients' words
"One patient praised the kind and caring attention from the nurses, who were quick to see them and took the time to listen."
— BestProsInTown"Moved from ER to a room; waited 2 hours for a nurse. Alarm sounded; call button ignored."
— PissedConsumer"The wound care nurse Kim is absolutely amazing but there is so much she can do."
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