Baylor St. Luke's Medical Group
Internal Medicine • Conroe, TX
Ratings by platform
- Yably: 4.90/5 (389 reviews)
- WebMD: 1/5 (1 review)
What patients say
Patients praise
- Physicians are frequently praised for listening carefully to patient concerns
- Providers are described as knowledgeable, friendly, and compassionate
- Many patients report receiving high-quality, patient-centered care and feeling valued during visits
- Staff members are sometimes highlighted for being courteous and helpful
Common complaints
- Difficulties with appointment scheduling and long hold times for the call center
- Frustration with administrative processes or office policies (e.g., in-person requirements for certain care)
- Occasional reports of brief or rushed appointments
- Concerns regarding the scale of the healthcare organization potentially impacting personalized care
In patients' words
"Dr Baker is a great doctor! He listens carefully, asks questions and gives his medical advice. So many doctors spend 10 minutes with a patient and leave but not Dr Baker."
— Healthgrades"Doctor Nicholas Morgan is great one of the best doctors I have ever been too, He actually takes his time and talks to me and walks me out the door."
— Haogiayensao (aggregating patient feedback)"Office scheduling is the worst. Dr Baker is great. But, try and get an appt. with the call center took 1.5 hrs on hold."
— Healthgrades"Baylor St Lukes in general is way too big to know what is even going on at their locations."
— Haogiayensao (aggregating patient feedback)More clinics in Conroe
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