Geriatric Care Specialist - Conroe, TX - Family Life Medical
Geriatric Care • Conroe, TX
Ratings by platform
- Yelp/Yahoo/Apple Maps: 3.3 to 3.5 out of 5 stars (13 reviews)
- Healthgrades: 3.7 out of 5 stars (49 ratings)
- Internal clinic website testimonials: 4.82 out of 5 stars (72 reviews)
What patients say
Patients praise
- Knowledgeable and caring providers (specifically Dr. Scarborough, Codi, Mary, and Lauren Hollis)
- Providers who listen to patient concerns and take time during visits
- Friendly bedside manner
Common complaints
- Unprofessional office staff
- Difficulty reaching the office via phone or long hold times
- Concerns regarding medical record access/requests
In patients' words
"I don't usually use Yelp because it is highly inaccurate on most businesses but I truly adore me doctor Mary Ostrowski. So professional, blunt with kindness and respectful."
— Patient review (Jeff T.)"The Office Staff is very unprofessional!!! Never a pleasant experience!! No one is on the same page! Put on hold forever & they never come back, you have to recall!"
— Patient review (Renee C.)"He has a great bedside manor. I can always get a laugh out of him joking about my issues. He listenes to me and actually cares and never rushes through the visit."
— Patient review regarding Dr. Kyle ScarboroughMore clinics in Conroe
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