Geriatric Care - Conroe, TX
Geriatric Care • Conroe, TX
Ratings by platform
- Healthgrades (Dr. Frances Peckham): 5.0/5.0 (3 reviews)
- Seniors.fyi (Home Instead Senior Care): 4.8/5.0 (72 reviews)
- AssistedLivingScout (Heritage Oaks): 4.1/5.0 (41 reviews)
- Seniors.fyi (Above and Beyond Assisted Living): 4.3/5.0 (11 reviews)
- Seniors.fyi (Strake Place): 4.4/5.0 (80 reviews)
- Seniors.fyi (Synergy Home Care): 4.5/5.0 (35 reviews)
- Seniors.fyi (One on One Homecare): 4.5/5.0 (24 reviews)
- Seniors.fyi (Cura Healthcare Services): 4.9/5.0 (37 reviews)
What patients say
Patients praise
- Compassionate, caring, and dedicated frontline caregivers
- Positive experiences with personalized, home-like care settings
- Responsive and helpful administrative leadership in certain agencies
- Effective matching of caregivers to residents' needs and personalities
- Strong professional reputations for specific individual physicians
Common complaints
- Staffing shortages and high turnover, leading to neglect or inconsistencies in care
- Difficulties with administrative responsiveness, including lack of communication and scheduling gaps
- Reports of unsanitary conditions, such as pests (roaches), mold, and unclean facilities
- Concerns regarding medication administration errors or failures
- Complaints about food quality, availability, and lack of accommodations for dietary needs
- Financial transparency issues, including hidden costs and expensive upfront fees
In patients' words
"I’ve had experiences where one caregiver was left on the floor to manage all 40+ residents AND growing by themselves. Management is a joke and has no sense of urgency."
— Review of Heritage Oaks Assisted Living"could not even get a real person to help. seriously need help in the first contact person."
— Review of Dr. Steven Gates"Medication administration failures are noted, including multiple days without giving prescribed meds. The facility is described as the worst, with roaches everywhere, no food for residents, and black mold in the bathrooms."
— Review of Above and Beyond Assisted Living Inc"They are very caring and knowledgeable, and excel at matching caregivers to clients. Deborah goes above and beyond to assist families."
— Review of Synergy Home CareMore clinics in Conroe
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