Concord Urgent Care
Urgent Care • Concord, CA
Ratings by platform
- SolvHealth (ConvenientMD Concord, NH): 2.3 out of 5 (6 reviews (on Solv))
- Birdeye (University Hospitals Urgent Care, Concord Township, OH): 4.6 out of 5 stars (2,058 reviews)
- UrgentCareMap (John Muir Health, Concord, CA): 3.4 out of 5 (66 reviews)
- UrgentCareMap (AFC Urgent Care, Concord, CA): 4.8 out of 5 (202 reviews)
What patients say
Patients praise
- Professional and friendly medical staff and doctors
- Efficient and fast care in some instances
- Convenient online scheduling and check-in options
- Good for non-emergency, routine urgent care needs
Common complaints
- Long and inaccurate wait times, even with appointments
- Poor communication and lack of follow-up on test results
- Unexpected or unclear billing and administrative fees
- Complaints regarding perceived lack of urgency or professional care quality
In patients' words
"This place is horribly mismanaged. I made an appointment for an hour away. When I showed up, I sat there for 40 minutes and they told me it was another hour wait time."
— SolvHealth (ConvenientMD)"Nothing urgent about this place. 3.5 hours and still waiting. Two hours waiting to get triaged then another hour to be called back in."
— LocalityBiz (Concord Hospital Walk-In)"This is by far the best urgent care I have ever been to! It’s clean, I never have to wait long when I have an appointment, and the staff is always very friendly!"
— LocalityBiz (John Muir Health)"The only downside was I couldn’t get an X-ray at this facility. If I wanted one I had to go next door. When your sick, the last thing you want to do is go to another facility."
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