BASS Medical Group
Gastroenterology • Concord, CA
What patients say
Patients praise
- Some individual doctors are praised for being knowledgeable, kind, patient, and attentive listeners
- Some practices are noted for efficient scheduling and friendly staff teams
Common complaints
- Perceived lack of patient care and poor communication from some individual providers
- Issues with administrative processes including appointment scheduling, follow-up, and billing/refunds
- Wait times and accessibility concerns
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