Concord, CA Gastroenterologists | Sutter Health Doctors
Gastroenterology • Concord, CA
Ratings by platform
- WebMD (Dr. Jenny Jew): 3.5/5 (7 ratings)
- US News & World Report (Dr. Kalyani Maganti): 4/5 (29 reviews)
- US News & World Report (Dr. Jenny Jew): 4/5 (11 reviews)
What patients say
Patients praise
- Individual gastroenterologists often receive strong ratings for clinical expertise, thoroughness, and communication
- Providers maintain high quality performance scores (e.g., CMS MIPS quality scores)
- Some physicians are recognized with honors for high-quality, patient-centered care
Common complaints
- Concerns regarding billing practices, including unexpected fees and high costs for procedures
- Complaints about scheduling difficulties, including long wait times and frequent rescheduling
- Reports of poor communication, dismissive customer service, and administrative errors at some facilities
- Specific negative patient experiences regarding lack of pre-procedure explanations or poor bedside manner in some cases
In patients' words
"Absolutely doesn't recommend doctor. She didn't see me before procedure, no introduction, no explanation."
— WebMD review of Dr. Jenny Jew"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."
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