Concord, CA Gastroenterologists | Sutter Health Doctors
Gastroenterology • Concord, CA
What patients say
Patients praise
- Individual gastroenterologists often receive strong ratings for clinical expertise, thoroughness, and communication
- Providers maintain high quality performance scores (e.g., CMS MIPS quality scores)
- Some physicians are recognized with honors for high-quality, patient-centered care
Common complaints
- Concerns regarding billing practices, including unexpected fees and high costs for procedures
- Complaints about scheduling difficulties, including long wait times and frequent rescheduling
- Reports of poor communication, dismissive customer service, and administrative errors at some facilities
- Specific negative patient experiences regarding lack of pre-procedure explanations or poor bedside manner in some cases
In patients' words
"Absolutely doesn't recommend doctor. She didn't see me before procedure, no introduction, no explanation."
— WebMD review of Dr. Jenny Jew"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."
— Better Business Bureau patient review of Sutter HealthMore clinics in Concord
BASS Medical Group
Patients praise: Some individual doctors are praised for being knowledgeable, kind, patient, and attentive listeners · Some practices are noted for efficient scheduling and friendly staff teams.
Obstetrics and Gynecology Doctors near Concord - John Muir Health
Patients praise: Physicians described as caring, professional, knowledgeable, and empathetic · High quality of nursing care during labor and delivery reported by some patients.
Contra Costa Health
Patients praise: Friendly, courteous, and professional staff · Thorough explanations of procedures, costs, and options.
John Muir Health
Patients praise: Staff praised for kindness, compassion, professionalism, and dedication · Reports of life-changing outcomes and sustained recovery.
AFC Urgent Care
Patients praise: Friendly and efficient staff in some instances · Convenient, extended, or weekend hours.
Alcohol & Drug Rehabs in Concord, California - Addictions
Patients praise: clean facility environment · some patients report positive recovery experiences.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Gastroenterology clinics, or filter by state and specialty to compare patient ratings.