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Sexual Health Clinics • Concord, CA
Ratings by platform
- DocASAP/General Aggregate: ~3.5/5 stars (based on hundreds of reviews) (492 reviews)
What patients say
Patients praise
- Supportive and professional medical staff (nurses/PAs)
- Compassionate care for those without insurance
- Efficient and helpful service once seen by providers
Common complaints
- Long wait times despite having an appointment
- Front desk and administrative service complaints
- Issues with insurance processing and eligibility denials
- Difficulty getting timely urgent appointments
In patients' words
"I’ve been here multiple times, and have always had an amazing experience with the nurses and doctors. The front desk unfortunately does not provide the best service... There is always a bit of a wait, but well worth the service on the back end."
— Patient review of Planned Parenthood Concord"You make an appointment don't be 10 min late or it'll be cancelled! But show up on time and you'll wait 45-1 hour over your appointment time -- a JOKE."
— Patient review of Planned Parenthood ConcordMore clinics in Concord
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