Birth Control, STD Testing & Abortion - Concord, CA
Sexual Health Clinics • Concord, CA
Ratings by platform
- Planned Parenthood Concord Health Center (general clinic profile): 3.7 out of 5 stars (aggregate referenced in source) (492 reviews (source aggregated total))
What patients say
Patients praise
- Professional, supportive, and knowledgeable medical staff (nurses and doctors)
- Patients feeling safe, cared for, and not judged during exams
- Clear and thorough communication regarding treatments and options
- Effective and accessible services for birth control, STD testing, and general reproductive care
- Accommodating of uninsured patients and those requiring financial assistance
Common complaints
- Long wait times
- Inconsistent front desk service and communication
- Issues with administrative processes, such as insurance handling and scheduling errors
- Occasional reports of perceived dismissiveness or lack of professionalism from specific staff members
In patients' words
"I’ve been here multiple times, and have always had an amazing experience with the nurses and doctors... I felt very understood and supported during each visit. All my questions were answered and explained thoroughly, and they never made me feel uncomfortable or judged."
— Patient review (Planned Parenthood Concord Health Center)"My only issue is the wait time... sometimes they only have 1 doctor and a nurse or 2, so when they’re short-staffed, it’s effin ridiculous. I think my longest trip here was 4 hrs! Just for a depo shot! Ridonkulous…Otherwise, love this location!"
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