Pregnancy Testing & Planning in Concord, CA - Planned Parenthood
Prenatal Care • Concord, CA
Ratings by platform
- Yelp, MapQuest, and other local business directories: Approximately 3.5 to 3.7 out of 5 stars across multiple platforms (Several hundred reviews across aggregate platforms)
What patients say
Patients praise
- Professional, supportive, and knowledgeable medical staff (doctors/nurses/PAs)
- Non-judgmental and caring environment for sensitive topics
- Helpful and accommodating for patients without insurance
- Clean and accessible facilities
Common complaints
- Long wait times, even with appointments
- Inconsistent administrative/front desk service
- Challenges with insurance verification and billing processes
- Perceived short-staffing issues
In patients' words
"I felt very understood and supported during each visit. All my questions were answered and explained thoroughly, and they never made me feel uncomfortable or judged..."
— Patient review on Concord Health Center profile"My only issue is the wait time… sometimes they only have 1 doctor and a nurse or 2, so when they’re short-staffed, it’s effin ridiculous."
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