La Clínica Monument - La Clinica
Prenatal Care • Concord, CA
Ratings by platform
- Birdeye: 2.2 out of 5 stars (112 reviews)
What patients say
Patients praise
- Some patients found specific providers compassionate, patient, and easy to communicate with
- Welcoming and attentive staff noted by some visitors
- Convenient location and availability of some specialized services
Common complaints
- Poor customer service and unhelpful, rude, or incompetent front desk/phone staff
- Long wait times for appointments and difficulties in scheduling dental services
- Concerns regarding medical misdiagnosis and quality of care for certain providers
- Reports of feeling ignored or receiving inadequate assistance during visits
In patients' words
"Parveen Khan misdiagnosed me which resulted in long term health issues... Parveen Khan is incompetent doctor with..."
— Birdeye Review"The staff working the front desks and phone lines, however, are unhelpful, impolite and incompetent. I have been on hold for over an hour..."
— LocalityBiz Review"Dr. J made me feel so comfortable in asking questions about my condition. She was so patient and answered all my questions and set my mind at peace."
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