Behavioral and Mental Health
Mental Health • Concord, NC
Ratings by platform
- Yelp (John Muir Health Behavioral Health Center): 2.2/5 (44)
- Rehab.com (Atrium Health Behavioral Health): 3.05/5 (73)
- Birdeye (Concord Behavioral Health, LLC): 3/5 (29)
What patients say
Patients praise
- Effective programs for managing conditions like depression, anxiety, and grief
- Compassionate and professional care from specific providers and therapists
- Convenience of services, such as 24/7 emergency psychiatric care and walk-in clinic options
- Clean and comfortable facilities in certain programs
Common complaints
- Difficulty with communication and unresponsiveness (no callbacks, long wait times)
- Dissatisfaction with medical care, medication management, and being dismissed as a patient
- Complaints of unprofessional or rude staff and provider behavior
- Reports of negative experiences contributing to trauma or worsening mental health status
In patients' words
"This office is entirely too busy to offer compassionate care. Treated like a number and not a human.. and don't expect the office staff to care if you get frustrated for waiting forever.. they don't 🤷♀️🙄"
— Rehab.com (Atrium Health Behavioral Health) user review"They were voodoo rude the therapist that was supposed to help me actually said there was nothing wrong. She wasn't gonna diagnose me with anything and rolled her eyes at me."
— LocalityBiz (Central County Adult Mental Health Services) user review"If you are finding that depression or anxiety has made your life become unmanageable, this is the correct program."
— Yelp (John Muir Health Behavioral Health Center) user reviewMore clinics in Concord
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