Orthocarolina Concord Urgent Care – Walk-In Orthopedic Care |
Orthopedics • Concord, NC
Ratings by platform
- Birdeye and UrgentCareDirectories: 4.7/5 stars (across 2,247 and 383 reviews respectively) (2,247 reviews on Birdeye; 383 reviews on UrgentCareDirectories)
- Better Business Bureau, Trustpilot, and Yelp: Low aggregate ratings on specific consumer advocacy platforms (e.g., 1.05/5 on BBB; 2.5/5 on Trustpilot and Yelp) (Varies by platform (e.g., 7 reviews on Trustpilot; 17+ on various review platforms))
What patients say
Patients praise
- Efficient and courteous staff in some instances
- Thorough medical explanations and clear treatment plans from providers
- Convenient access to specialized orthopedic care as an alternative to the emergency room
- Highly rated overall on some platforms (e.g., 4.7/5 on aggregate reviews)
Common complaints
- Billing and insurance discrepancies, including confusion over outstanding balances and repeated charges for the same services
- Long wait times for appointments despite being on time
- Frustrating experiences with office staff and scheduling, including dismissive behavior and communication issues
- Specific instances of denied care or perceived lack of urgency for urgent care arrivals close to closing time
In patients' words
"Dr. Morgan is SO nice and makes these trips so much easier!"
— Birdeye User Review"The billing system for OrthoCarolina is the worst that I've ever dealt with. The customer service agents are nice, but I keep getting billed for PT visits that I've already paid for."
— BBB Customer Review"Staff are efficient and courteous. I appreciated how thorough Dr. O'Connell was explaining my condition and the treatment plan."
— MapQuest User ReviewMore clinics in Concord
Concord Orthopaedics: Orthopaedic Care NH
Patients praise: Professional, compassionate, and competent medical providers · Clear communication of treatment options and diagnoses.
Orthopedic Surgery in Concord, MA - Primary Care | Specialists
Patients praise: high patient satisfaction with surgical outcomes, particularly for joint replacements and sports injuries · surgeons are frequently described as knowledgeable, professional, and thorough.
Piedmont Orthopedic Specialists > Concord, NC - Atrium Health
Patients praise: Compassionate, attentive, and professional staff · Expertise and successful outcomes in surgeries, particularly knee and hip replacements.
Orthopedics - Emerson Health
Patients praise: Professional and kind demeanor of physicians · Thorough and clear explanations of procedures and treatment options.
Orthopedic Affiliates Joint & Sports Medicine Center | Orthopedic ...
Patients praise: Exceptional surgical skills and outcomes · Professional and supportive staff.
Orthopedists in Concord, CA
Patients praise: Thorough, professional, and knowledgeable care · Clear communication of treatment options and explanations.
Comparing your options?
Browse other Orthopedics clinics, or filter by state and specialty to compare patient ratings.