Find A Doctor Results | John Muir Health
Family Medicine • Concord, CA
Ratings by platform
- MedicalRecords.com: 3.6/5 (57 reviews)
- U.S. News & World Report: 89% recommend (general hospital patient survey) (Not explicitly stated)
- Healthgrades: 76% recommend (Not explicitly stated)
What patients say
Patients praise
- Nurses and other clinical staff often praised for being attentive, professional, and compassionate during patient stays
- Many patients report high satisfaction with individual doctors who are described as knowledgeable, warm, and thorough in their explanations
- High recommendation rates among patients in broader hospital satisfaction surveys (e.g., ~76-89% recommendation rates)
- Effective communication from some healthcare providers regarding treatment options
Common complaints
- Reports of long wait times in the emergency room
- Concerns regarding staff responsiveness and perceived lack of urgency for patient needs
- Complaints about unprofessional or dismissive staff behavior, including security and some clinical providers
- Issues with facility cleanliness, particularly in restrooms
- Difficulties with administrative processes, such as appointment scheduling and long hold times for phone inquiries
In patients' words
"I had to be admitted last week and have had a longer than anticipated stay but the nurses and NAs have gone above and beyond to be sure I'm taken care of and keep my spirits high... I trust the providers at John Muir Concord with their care and attention to detail."
— LocalityBiz review"It seems that the staff here do not take vomiting seriously and that the Dr's here should have their medical licenses taken away. They would rather send a patient home to suffer and not to care if the patient can eat or drink."
— MedicalRecords.com review"Very disappointed with the Security (Allied) IN CONCORD. I guess he was more focused on getting back to his phone... the lack of compassion is definitively lacking. This is the first point of contact for a hospital. I felt more like I’m being booked at a county jail."
— LocalityBiz review"Dr. Huffaker is super knowledgeable, very sweet, kind, personal and attentive. She has improved my quality of life by helping with my chronic allergy issue."
— Healthgrades review for Dr. Michelle HuffakerMore clinics in Concord
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