Family Physician in Concord CA | Von Stieff Medical Group ...
Family Medicine • Concord, CA
Ratings by platform
- Weightlossclinic.care: 3.3 out of 5 stars (35 reviews)
- Yelp: Not explicitly summarized, but contains many critical reviews (62 reviews (combined on Yelp))
- WebMD (Dr. Kristina Carpenter): 4.5 out of 5 stars (8 ratings)
What patients say
Patients praise
- Some patients find the doctors knowledgeable and effective
- Occasional reports of caring interactions with medical personnel
Common complaints
- Rude, dismissive, or unprofessional office staff
- Excessive wait times in the office and on the phone
- Difficulty reaching the office by phone
- Billing and payment concerns
- Complaints regarding specific non-physician staff members or procedures
In patients' words
"Rude staff answers the phone if they even answer. Extremely difficult to speak with anyone here. Placed on hold for 10-20 minutes at a time, again, if they even answer the phone."
— Review on weightlossclinic.care"I am leaving this medical group...No happy with them at all..Very money hungry group in my opinion."
— Review on WebMD"Doctors are good. But the front desk is awful. All of the front desk members are so rude and have no brain. I will not go there again."
— Review on HealthgradesMore clinics in Concord
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