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Ohio State Primary Care

Primary Care • Columbus, OH

What patients say

Patients praise

  • Highly qualified and knowledgeable medical staff and physicians
  • Prompt and efficient service in some locations
  • Kind, smiling, and professional office staff observed by many patients
  • Strong patient-doctor relationships described as trusting and caring

Common complaints

  • Concerns regarding communication with providers, including perceived lack of listening and empathy
  • Dissatisfaction with medication management or abrupt changes to prescriptions
  • Administrative and billing issues, including unresolved billing errors
  • Reports of dismissive bedside manner from some staff members

In patients' words

"Dr. Nguyen is an amazing doctor! She listens attentively, cares, and makes decisions as needed. I would not trust anyone else with my care. The office staff is always kind, smiling, and professional!"

— Patient Review for Dublin location

"I'm very pleased with the medical staff, but due to a lack of competence on behalf of the billing department... I will not be returning and will seek another physician."

— Patient Review for Gahanna location

"If I could give 0 stars I would. I highly recommended not going to this site if you want a provider to actually listen and care about your concerns."

— Patient Review for OSUVMC

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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