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Primary Care | OhioHealth

Primary Care • Columbus, OH

★★★☆☆2.9/558 reviews across 4 platforms

Ratings by platform

  • 4doctors.net: 3.7/5 (10 reviews)
  • 4doctors.net: 2.2/5 (10 reviews)
  • 4doctors.net: 3.5/5 (2 reviews)
  • Birdeye: 2.9/5 (36 reviews)

What patients say

Patients praise

  • Some patients find individual providers to be thorough, attentive, and good listeners
  • Ease of scheduling in-person and telehealth appointments for some patients
  • High ratings for specific individual practitioners on official platforms

Common complaints

  • Difficulties with administrative tasks such as medication refills, prior authorizations, and getting records sent to insurers
  • Poor communication and responsiveness from nurses and front desk staff
  • Concerns regarding lack of patient-centered care and perceived indifference from some providers
  • Difficulty obtaining timely appointments and perceived long turnaround times for paperwork

In patients' words

"Ben has been great to work with, he always listens to my concerns and it's been easy to get in-person and telehealth appointments as needed. He's also super responsive to any medication refill requests that I have."

— 4doctors.net user review

"Most of the employees there have to either be absolutely clueless or maliciously causing problems. Nurses never answer their lines. Simple prior authorizations took them over a MONTH AND HALF to do because they refused to talk to my insurance..."

— 4doctors.net user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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