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Columbus Primary Care, Pediatrics & Specialty Care

Primary Care • Columbus, OH

What patients say

Patients praise

  • Professional and kind staff and physicians
  • Compassionate and attentive medical care
  • Thorough explanations and listening by doctors
  • Effective chronic disease management and preventive care

Common complaints

  • Difficulties with communication and reaching staff by phone
  • Billing disputes and insurance concerns
  • Frustration with rigid protocols and appointment wait times
  • Concerns regarding patient care quality for specific conditions
  • New fees for certain MyChart electronic messages

In patients' words

"Dr Jacob Liu is an outstanding doctor. He is knowledgeable, professional and caring. I highly recommend him."

— Birdeye - COPC Five Points Physicians

"So I’m am existing patient to have same injection procedure and they are so worried about profits over patients... COPC used to be good now they’re “Profits Over Patients” driven."

— Birdeye - Central Ohio Primary Care

"I trust her with my life. Thank You My physician Bree!"

— Birdeye - Keystone Primary Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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