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Prime Care — Family Practice

Primary CareColonial Heights, VA

★★★★☆3.8/511 reviews across 1 platforms

Ratings by platform

  • Apple Maps: 3.8 out of 5 stars (11 reviews)
  • Facebook: 90% recommended (75 reviews)
  • BestProsInTown: Not explicitly stated numerically, but positive overall sentiment (80 reviews)

What patients say

Patients praise

  • Physicians described as thorough, caring, and good listeners
  • Staff generally perceived as friendly and efficient
  • Effective communication and functional online patient portal
  • Strong rapport and personal care, particularly mentioned for Dr. Lesli Brown, Dr. Lisa Shah, and Karen Saunders, NP

Common complaints

  • Potential for administrative issues like appointment management or communication during closures

In patients' words

"I absolutely love my primary care physician, Dr Lesli Brown!!! She is very thorough, speaks in layman's terms, and takes her time with her patients."

Yelp/Apple Maps reviews

"Lisa Shah at Prime Care Family Practice is fantastic. I have a rare autoimmune disease and she does everything that she can to make sure I am taken care of."

WhoDoYou reviews

"The office closed due to the weather and they didnt have the decency to call us to let us know! Made it to our appointment for no one to be there."

Apple Maps review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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