MyEyeDr.
Optometry • Colonial Heights, VA
Ratings by platform
- ComplaintsBoard: 1.8/5 (13 reviews)
What patients say
Patients praise
- knowledgeable and thorough optometrists
- helpful and kind staff members who explain procedures clearly
- efficient appointment waitlisting process
Common complaints
- scheduling and appointment cancellations due to staffing issues
- defective lenses requiring multiple replacements
- general dissatisfaction with customer service and communication across locations
- unresolved complaints regarding product and service quality
In patients' words
"All of the staff here were very helpful and the Dr. is exactly what I want in a Dr. she's able to explain anything you neeed explained and she's very kind and patient."
— Yelp/MapQuest/Yahoo Local"The optometrist is very good. The service, not so much. There was a defect in the lenses when first received. They replaced them 5 times before they got it..."
— Better Business BureauMore clinics in Colonial Heights
Dr. Charline Anselme
Patients praise: Highly professional and thorough eye exams · Friendly, welcoming, and helpful staff members.
Commonwealth Eye Care Associates
Patients praise: Thorough, professional, and knowledgeable eye exams · Friendly, welcoming, and efficient staff interactions.
Virginia Cardiovascular Specialists
Patients praise: Professional and friendly medical staff and physicians · Highly rated patient experience for clinical care.
James River Cardiology
Patients praise: Some providers and physician assistants are described as thorough, kind, and attentive listeners · Friendly and helpful staff in some interactions.
Bon Secours
Patients praise: thoroughness and attentiveness of physicians · excellent bedside manner.
Bon Secours - Colonial Heights Internal Medicine
Patients praise: excellent bedside manner · professional and caring staff.
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