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Cohoes Family Care

Sports MedicineCohoes, NY

★★★☆☆2.5/53 reviews across 1 platforms

Ratings by platform

  • Yelp (for Cohoes Family Health Center): 2.5/5 (3)
  • Birdeye: not explicitly averaged, mixed individual reviews (22)

What patients say

Patients praise

  • highly knowledgeable and empathetic doctors
  • doctors who listen and take time with patients
  • thorough and professional clinical care from specific physicians
  • convenient location and clean facility

Common complaints

  • unprofessional and unresponsive administrative staff/receptionists
  • delays in prescription refills
  • long wait times for appointments
  • lack of compassion or poor customer service from staff

In patients' words

"Dr. Chattathil is an excellent doctor! You always have his full attention at your appointments. I never realized how distracted other doctors seemed until I started going to Dr. Chattathil."

A-Better-Place.com user review

"Extremely dissatisfied with the level of care my child has received with them. Their receptionists are so unprofessional it's mind blowing."

Yelp user review

"My son is on a controlled substance and every single time I need his script refilled I have to call them for 2/3/4 days before it gets refilled... my son can’t go to school and I can’t go to work because this man is irresponsible."

A-Better-Place.com user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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