Orthopedic Clinic in Albany, NY
Sports Medicine • Cohoes, NY
Ratings by platform
- Ratings.MD - Phoebe Orthopaedics of Albany: 4.7 out of 5 (3,716 verified ratings (1,242 comments))
- Healthgrades - Dr. Richard Katz (Albany, NY): 4.5 Star Rating (124 reviews)
- OurHealthNetwork - Dr. Robert Cheney (Cohoes, NY): 85.2/100 quality score (CMS/MIPS) (Not stated (patient reviews page shows loading/none provided))
- Ratings.MD - Jordan Knoefler: 4.7 out of 5 (831 verified ratings (294 comments))
- SurgeonReview - Dr. Richard H. Alfred: 5 (Verified Patient Rating) (29 patient reviews and ratings)
What patients say
Patients praise
- Providers described as professional, informative, and reassuring
- Strong patient satisfaction/likelihood of recommending for some surgeons/clinics
- Clean facility and polite/helpful staff mentioned in reviews
Common complaints
- Scheduling/operations issues such as waiting time and appointment delays
- Communication/coordination problems (e.g., MRI start time, providers not seeing patients as scheduled)
- Some negative patient experiences tied to environment/handling (e.g., strong Lysol spraying causing headache/blurred vision)
In patients' words
"“Everything was great. Except the waiting time.”"
— Ratings.MD - Phoebe Orthopaedics of Albany (review excerpt)"“My appt was at 1:00 and I was told it would only take 20 minutes… my MRI didn’t START until 2:00 so I had to cancel…”"
— Ratings.MD - Phoebe Orthopaedics of Albany (review excerpt)"“As I was going into the exam room there was someone heavily spraying Lysol… I got a bad headache and blurred vision…”"
— Ratings.MD - Phoebe Orthopaedics of Albany (review excerpt)"“The team was very good and described what was happening and why… Dr Katz explained the procedure and what the recovery was going to be like.”"
— Healthgrades - Dr. Richard Katz (review excerpt)"“Dr. Alfred was great. He was very responsive and took his time explaining my injury and treatment plan.”"
— SurgeonReview - Richard H. Alfred, M.D. (review excerpt)More clinics in Cohoes
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Patients praise: High patient satisfaction with physician care, particularly Dr. Matthew Brennan · Physicians described as knowledgeable, kind, compassionate, and attentive listeners.
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Patients praise: Knowledgeable and empathetic physicians · Thorough patient assessments and preventative care.
Cohoes Family Care
Patients praise: providers are frequently described as attentive, good listeners, and knowledgeable · many patients feel cared for and respected by physicians like Dr. Brennan and Dr. Chattathil.
Capital Region Diabetes and Endocrine Care
Patients praise: Provider knowledge/care praised in a displayed review snippet · High provider rating shown on SPHP page (example: 4.9/5 with 151 ratings for a listed provider).
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