The Bone & Joint Center: World-Class Orthopaedic Doctors
Sports Medicine • Cohoes, NY
Ratings by platform
- Birdeye (aggregated): 4.7 to 4.9 out of 5 stars (aggregated across some local listings) (93 to 251 reviews (varies by source platform))
- Yelp via MapQuest: 2 out of 5 stars (based on specific Yelp-fed listing) (73 reviews)
- WebMD Care (for individual providers): 4 out of 5 stars (20 ratings)
- DocSpot (for individual providers): 5 out of 5 stars (104 ratings)
What patients say
Patients praise
- Successful surgical outcomes and pain relief for some patients
- Specific doctors (e.g., Dr. Flaherty, Dr. Lisella) noted for listening and providing effective treatment plans
- Perceived as a premier orthopedic group in the region by some patients
Common complaints
- Difficulty reaching the office via phone for appointments or inquiries
- Long wait times at the office
- Rude or unprofessional front desk and support staff interactions
- Challenges with parking facilities
- Perceived lack of follow-up care or communication regarding test results
In patients' words
"Thank you Dr. Lisella! You took my badly fractured ankle and repaired it like it never was broken. I appreciate everything you've done to allow me to walk again."
— Yelp/MapQuest review"Next to impossible to get anyone to answer the phone for appointment scheduling or to contact for other services. Patient portal doesn’t function. This has been on-going — not a one time issue. Extremely frustrating and just plain unprofessional."
— WebMD patient review summaryMore clinics in Cohoes
Orthopedic Clinic in Albany, NY
Patients praise: Providers described as professional, informative, and reassuring · Strong patient satisfaction/likelihood of recommending for some surgeons/clinics.
Otolaryngology/Ear, Nose and Throat (ENT) | Holy Cross Health
Patients praise: Professionalism of medical staff · Physicians who listen carefully to patient concerns and do not rush appointments.
Cohoes Family Care | St. Peter's Health Partners
Patients praise: High patient satisfaction with physician care, particularly Dr. Matthew Brennan · Physicians described as knowledgeable, kind, compassionate, and attentive listeners.
Center for Family Practice
Patients praise: Knowledgeable and empathetic physicians · Thorough patient assessments and preventative care.
Cohoes Family Care
Patients praise: providers are frequently described as attentive, good listeners, and knowledgeable · many patients feel cared for and respected by physicians like Dr. Brennan and Dr. Chattathil.
Capital Region Diabetes and Endocrine Care
Patients praise: Provider knowledge/care praised in a displayed review snippet · High provider rating shown on SPHP page (example: 4.9/5 with 151 ratings for a listed provider).
Comparing your options?
Browse other Sports Medicine clinics, or filter by state and specialty to compare patient ratings.