Cohoes Family Care | St. Peter's Health Partners
Family Medicine • Cohoes, NY
Ratings by platform
- Birdeye: 4.7/5 (79 reviews (for Dr. Matthew Brennan))
- Ratings.MD: 4.9/5 (255 verified ratings (for Dr. Matthew Brennan))
What patients say
Patients praise
- High patient satisfaction with physician care, particularly Dr. Matthew Brennan
- Physicians described as knowledgeable, kind, compassionate, and attentive listeners
- Office staff frequently praised for friendliness and efficiency
- Recognized for exceptional care and patient satisfaction by external organizations like CDPHP
Common complaints
- Dissatisfaction with administrative and scheduling management
- Reports of unprofessional or non-compassionate customer service in isolated cases
- Occasional patient disagreement with medical decisions, such as vaccine exemption policies
In patients' words
"I find Dr. Brennan to be an excellent primary care physician. I have never felt rushed, he explains everything and is easy to deal with."
— Birdeye patient review"Dr. Brennan is an exemplary physician. He took his time with me and made sure to confirm that I understood his treatment plan. The office staff including the receptionist and the clerical personnel were all very friendly and nice to deal with."
— Ratings.MD patient review"It isn't the doctor fault but it is the fault of the office management team that schedules appointments... They got a new scheduling software and changed my appointment... without telling me and with no notice."
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