Bassett Health Center Clinton
Primary Care • Clinton, NY
Ratings by platform
- LocalityBiz, PrimaryCareList, Healthgrades, WebMD: Generally positive with a 4/5 star average on some review platforms, though individual experiences vary significantly (Mixed review counts depending on the site; some platforms show multiple reviews while others show none or have no rating data available)
What patients say
Patients praise
- Compassionate and empathetic providers who listen to patients
- Friendly, professional, and efficient support staff
- Clean and comfortable office environment
- Good accessibility and communication, including via the patient portal
- Thorough and informative medical appointments with several specific providers mentioned favorably
Common complaints
- Perceived lack of engagement or listening skills from some providers
- Reports of issues not being resolved, leading to subsequent emergency room visits
- Concerns regarding the thoroughness of medical care for certain patients
In patients' words
"I’ve been seeing Steve for a few months now, and I can honestly say he’s one of the most caring providers I’ve met. He listens without rushing... You can tell he genuinely has empathy for his patients and wants to help. I’m so grateful to have found him."
— LocalityBiz User Review"I'm a new patient at this practice. I picked Bassett based in their reputation, The nurses and support staff are friendly. The facility is nice. Dr Horth doesn't seem engaged. I don't feel he listens to my concerns."
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