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Borg and Ide Imaging

Nuclear Medicine • Clinton, NY

★★★★★4.9/53,500 reviews across 1 platform

Ratings by platform

  • Birdeye/Google aggregate: 4.9/5 (3,500 reviews)

What patients say

Patients praise

  • Professional, friendly, and accommodating staff
  • Modern equipment and clean facilities
  • Efficient imaging procedures and clear communication from technicians
  • Convenient location and availability of online scheduling

Common complaints

  • Difficulties and delays with billing and insurance processing
  • Issues with customer service at the front desk and scheduling
  • Longer wait times during peak hours
  • Reports of mismanaged appointments and service errors

In patients' words

"The imaging tech was excellent in providing direction and having me in the right position for each image. Her skill and experience was evident throughout."

— Patient review via LocalityBiz

"Worst customer service from scheduling to the front desk to their billing department... They treated my 86 year old mom like trash."

— Patient review via Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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