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MercyOne Clinton Imaging

Nuclear Medicine • Clinton, NY

★★☆☆☆2.4/5109 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.4/5 (109 reviews)
  • Medicare Acute Care Hospital/HCAHPS data

What patients say

Patients praise

  • Some patients report excellent emergency room care
  • Positive feedback for professional and attentive nursing and medical staff in certain cases
  • High rates of patient understanding regarding discharge instructions
  • Professional and straightforward communication reported by some patients with specific doctors

Common complaints

  • Complaints regarding billing and insurance processes
  • Reports of poor communication by some staff members
  • Concerns about facility cleanliness in some areas
  • Perceived lack of attentiveness in specific instances

In patients' words

"We had an excellent experience at MercyOne Emergency Room. We were seen immediately with no waiting, and the staff was incredibly attentive and caring throughout our visit."

— Birdeye reviewer

"I was poisoned in April. Admitting nurse treated me like a drug addict. Hey, guess what, the drug test came back clean! Oh, and I lifted up the seat in the bathroom, and it was dirty underneath. YUCK."

— Birdeye reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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