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MVHS Medical Group

Family Medicine • Clinton, NY

Ratings by platform

  • Vitals.com: 4.8/5

What patients say

Patients praise

  • some patients report friendly and helpful staff interactions
  • appreciation for knowledgeable and caring providers, specifically Dr. Molly Schug and Nurse Practitioner Rosato
  • some patients report being listened to and having concerns addressed effectively

Common complaints

  • difficulty reaching the office by phone
  • perceived lack of professionalism from some staff members
  • strict or unclear policies regarding appointments, including for routine services like bloodwork
  • frustration with patient intake and records requirements

In patients' words

"Every staff member is courteous and caring. Dr Molly Schug is very knowledgeable and extremely caring."

— LocalityBiz reviewer Bonnie Dunn

"Appointment needed for bloodwork even though that’s not stated online... Impossible to get them on the phone."

— LocalityBiz reviewer Terese

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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