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Clinton Family Health Center | Rochester Regional Health logo

Clinton Family Health Center | Rochester Regional Health

Family MedicineClinton, NY

★★★☆☆2.7/573 reviews across 2 platforms

Ratings by platform

  • Birdeye (Aggregate): 2.9 out of 5 stars (43 reviews)
  • Birdeye/Google: 2.4 out of 5 stars (30 reviews (Google))

What patients say

Patients praise

  • Appreciation for specific physicians and nurses
  • Clean and well-maintained facilities
  • Friendly and knowledgeable medical staff in some instances

Common complaints

  • Rude or unprofessional front desk staff
  • Long hold times on the phone
  • Difficulty with administrative tasks, such as form approvals and medication refills

In patients' words

"SOME OF THE PEOPLE THAT ANSWER THE PHONE ARE VERY RUDE... BUT I HAVE BEEN LEFT ON THE PHONE ON HOLD FOREVER I HAVE HAD LAPSES IN HAVING MY REFILLS ON MEDICATION WHICH IS MOST DEFINITELY NOT GOOD"

Birdeye review

"I was happy to found this provider through Rochester Regional. All the folks here have been friendly and professional. They have set me up with annual physicals, blood tests, and special referrals. The service I receive is excellent."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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