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Enloe Health Prompt Care – Bruce Road | Chico, CA logo

Enloe Health Prompt Care – Bruce Road | Chico, CA

Urgent Care • Chico, CA

★★★☆☆3.3/5308 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.3/5 (298 reviews)
  • Apple Maps: 3.1/5 (10 reviews)

What patients say

Patients praise

  • Efficient check-in process
  • Polite and helpful staff in some instances
  • Comprehensive care from specific nurses and providers who take time with patients

Common complaints

  • Reports of rude, arrogant, or condescending staff/providers
  • Difficulties with prescription refill policies and communication
  • Long wait times or feelings of being rushed

In patients' words

"My visit today went very well, from check in to the wonderful people that took care of me. My nurse Maria explained all tests to me and took her time."

— Apple Maps reviewer

"The NP I saw was rude, arrogant and condescending, like I was wasting her time. I literally got up and walked out."

— Apple Maps reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

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