Enloe Health Prompt Care – Bruce Road | Chico, CA
Urgent Care • Chico, CA
Ratings by platform
- Birdeye: 3.3 out of 5 stars (298 reviews)
- Apple Maps: 3.1 out of 5 stars (10 reviews)
What patients say
Patients praise
- Efficient check-in process
- Polite and helpful staff in some instances
- Comprehensive care from specific nurses and providers who take time with patients
Common complaints
- Reports of rude, arrogant, or condescending staff/providers
- Difficulties with prescription refill policies and communication
- Instances of perceived misdiagnosis or lack of thoroughness by providers
- Long wait times or feelings of being rushed
In patients' words
"My visit today went very well, from check in to the wonderful people that took care of me. My nurse Maria explained all tests to me and took her time."
— Apple Maps reviewer"The NP I saw was rude, arrogant and condescending, like I was wasting her time. I literally got up and walked out."
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