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Ampla Xpress Care

Urgent Care • Chico, CA

What patients say

Patients praise

  • Comprehensive care offered in one facility
  • Some specific providers may be regarded as knowledgeable and professional

Common complaints

  • Unprofessional and disrespectful staff behavior towards patients
  • Long wait times for appointments and while in the waiting room
  • Difficulty scheduling appointments and reaching staff by phone
  • Perceived lack of compassion, empathy, and listening by medical staff/doctors
  • Inconsistent or poor communication regarding insurance and service availability

In patients' words

"I can't even believe how unprofessional this facility is... I was told they couldn't see me because the Dr has..."

— Yelp review for Yuba City location

"Horribly disrespectful and unhelpful staff. Medical personnel display little interest or knowledge and barely even examine you... Always a humiliating experience."

— Birdeye review for Yuba City location

"The receptionist have terrible attitudes... and no respect for people in need of help."

— A-better-place.com review for Ampla Health facility

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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