Ampla Xpress Care - Yuba City
Urgent Care • Chico, CA
Ratings by platform
- Yelp (Yuba City location): 2.5/5 stars (based on 31 reviews) (31)
What patients say
Patients praise
- Comprehensive care offered in one facility
- Some specific providers may be regarded as knowledgeable and professional
Common complaints
- Unprofessional and disrespectful staff behavior towards patients
- Long wait times for appointments and while in the waiting room
- Difficulty scheduling appointments and reaching staff by phone
- Perceived lack of compassion, empathy, and listening by medical staff/doctors
- Inconsistent or poor communication regarding insurance and service availability
In patients' words
"I can't even believe how unprofessional this facility is... I was told they couldn't see me because the Dr has..."
— Yelp review for Yuba City location"Horribly disrespectful and unhelpful staff. Medical personnel display little interest or knowledge and barely even examine you... Always a humiliating experience."
— Birdeye review for Yuba City location"The receptionist have terrible attitudes... and no respect for people in need of help."
— A-better-place.com review for Ampla Health facilityMore clinics in Chico
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