North Valley Eye Care
Ophthalmology / Eye Care • Chico, CA
Ratings by platform
- Apple Maps: 3.3/5 (45 reviews)
What patients say
Patients praise
- Appreciation for friendly and professional staff members
- General satisfaction with routine eye exams and cataract procedures among some patients
- Efficient office operations described by some reviewers
- Positive, informative interactions with certain doctors
Common complaints
- Concerns regarding surgical outcomes and perceived lack of attention to detail
- Reports of dismissive attitudes when addressing patient concerns
- Complaints about billing and insurance processing issues
- Mention of long wait times and rushed appointments
In patients' words
"The lack of attention to detail and expertise displayed during my eye surgery was truly disheartening. Not only did they make a grave error by placing the wrong lens in my eye, but their dismissive attitude towards rectifying the situation was equally disappointing."
— BBB/WebMD review"They made a mistake on my prescription, mistakes are made but they made excuses and gave me a hard time."
— Unilocal review"The staff and doctors are friendly, the office is beautiful, I highly recommend it!"
— North Valley Eye Care website testimonialMore clinics in Chico
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