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LASIK Eye Surgery Chico | Eye Doctor Chico CA | North Valley Eye logo

LASIK Eye Surgery Chico | Eye Doctor Chico CA | North Valley Eye

Ophthalmology / Eye CareChico, CA

★★★★★4.7/5706 reviews across 2 platforms

Ratings by platform

  • Apple Maps: 3.3/5 (45)
  • North Valley Eye Care Website (Practice-reported): 4.8/5 (661)

What patients say

Patients praise

  • Appreciation for friendly and professional staff members
  • General satisfaction with routine eye exams and cataract procedures among some patients
  • Efficient office operations described by some reviewers
  • Positive, informative interactions with certain doctors

Common complaints

  • Concerns regarding surgical outcomes and perceived lack of attention to detail
  • Reports of dismissive attitudes when addressing patient concerns
  • Complaints about billing and insurance processing issues
  • Mention of long wait times and rushed appointments

In patients' words

"The lack of attention to detail and expertise displayed during my eye surgery was truly disheartening. Not only did they make a grave error by placing the wrong lens in my eye, but their dismissive attitude towards rectifying the situation was equally disappointing."

BBB/WebMD review

"They made a mistake on my prescription, mistakes are made but they made excuses and gave me a hard time."

Unilocal review

"The staff and doctors are friendly, the office is beautiful, I highly recommend it!"

North Valley Eye Care website testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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