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ChesPenn Health Services

Primary Care • Chester, PA

Ratings by platform

  • familydentistryonline.net: 2.0/5

What patients say

Patients praise

  • Some patients report that individual doctors are very good and caring
  • Clinic provides needed access to healthcare in the local community

Common complaints

  • Difficulties with appointment scheduling and long hold times
  • Reports of unprofessional or rude staff behavior in administrative roles
  • Frustration with poor communication and unreturned phone calls
  • Perceived long wait times for appointments and at the facility

In patients' words

"I must give Chespenn two stars because they never return your calls in a timely manner. You always get the voicemail, you leave a message and no one returns your call which is frustrating and bad for business. ... However, I do like the staff and they do give excellent support and care."

— a-better-place.com

"The lady who is at the reception is very rude and unkind must be replaced immediately, the doctors are very good, there is no complaint about them."

— yelp.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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